If you reside within the Durham region and your order is placed before 12:00 p.m., you can expect your order to arrive either same day, or next business day. We deliver to customers within the Durham region ourselves and offer this service every Monday, Wednesday and Friday. (Subject to change based on holiday weeks and service level requirements)
*ORDERS PLACED BEFORE 12:00 PM (EDT) WILL BE PROCESSED SAME DAY*
Non Local Customers
For most customers within Ontario that reside outside of the Durham region, all orders received before 12:00 p.m. should be delivered by the following business day. Customers placing their order after 12:00 p.m. should add 1 extra business day to their expected delivery date.
For customers in remote areas of Ontario, and those living outside of Ontario within Canada, delivery times will vary. This will depend on the shipping method selected, and your location.
Certain locations within Ontario are classified by our shipping company as ‘Beyond Destination’, which means the shipping address is beyond the couriers’ normal delivery route, and therefore a small portion of the shipping cost is applied to your order depending on the location and purchase total. Customers that reside in these remote areas of Ontario may, at times, experience extended wait times. This is beyond our control and rests solely in the hands of the shipping company.